Choosing a Collision Repair Shop: 5 Tips

Posted on: November 30th, 2020 by Accurate Auto Body Shop No Comments

Over the lifetime of your car, the odds are very good that you will need a body shop. The average driver gets involved in a car accident every twelve years, so if you own a car for ten years, you’ll probably get in an accident with your car. Add in factors like hail—very common in Aurora—and other sources of damage to your car, and it’s virtually certain that you’re going to need a repair shop for this car.

Tip #1: Start Before You Need a Repair

We know that nobody wants to spend their free time doing the unfun work of choosing a collision repair shop, but trust us, it’s worth it. When you have a damaged car, you’re going to be harried and hurried, and not in the best state of mind to make a decision. You will be happy for any work you’ve done beforehand.

Obviously, you don’t have to make a final decision before you need the repair, but you can start collecting information. Listen to friends and family talk about their experiences and take notes. Even getting a short list of shops to consider will be tremendously helpful after an accident.

Tip #2: Visit the Shop

Choosing a Collision Repair Shop: 5 Tips

Choosing a Collision Repair Shop: 5 Tips

These days, you can do a lot of shopping online, but when it comes to a collision repair shop there’s no substitute for visiting in person. There are so many things you can tell about a shop that you can’t find out online.

Is the shop clean? Does it have modern equipment? The way cars are engineered these days, it can take specialized equipment to get repairs done right.

Do the people feel trustworthy? Talking to them in person and seeing how they interact with other customers will help you form an overall impression of the way the shop operates.

Visiting the shop will also give you an opportunity to look at awards and certifications that might not otherwise get mentioned.

Tip #3: Ask Smart Questions

When you visit a shop, make sure you’re not just talking to the desk staff. You should talk to some of the people who will actually be working on your car.

Ask not just how long the shop has been in business, but how long they’ve been handling your type of car, and how often they handle it, compared to other types. Ask if any of the techs have certification in handling your type of car or if they have other types of specialized training that might improve your results. For example, our technicians have received specialized training from Toyota and Honda, achieving I-Class Gold Certification, setting us apart from 90% of auto repair shops out there.

Don’t forget to ask about the shop’s policies. In particular, you want to know about what guarantees the shop offers. As part of our Focus on You Service System™, for example, we offer guaranteed pricing and a guaranteed completion date. Other guarantees are related to specific types of work done.

Tip #4: Get Multiple Quotes

The best way to protect yourself from being overcharged is getting multiple quotes for the work. You don’t want to necessarily go with the cheapest quote—and if one quote is much, much cheaper than the others, you might want to avoid it—but seeing what different shops charge will help you get the best value for your money.

We know this means committing yourself to multiple shop visits, but it’s worth it. Not only might you save thousands of dollars now, but you can protect the appearance and function of your car for years to come. That’s a major benefit.

Tip #5: Go with Your Gut

Don’t commit to getting repairs at a shop that you feel uncomfortable with, even if all the numbers look right. There are many factors you pick up on without explicitly thinking about them, and you have to trust your intuition when it’s telling you there’s something wrong, even if you can’t put your finger on what it is.

This decision is too expensive and too important to make until you feel completely comfortable with it. You have to be prepared to walk away and take your car someplace else. Only commit to a collision repair shop you have full confidence will give you the results you’re looking for.

Give Accurate Auto Body the Chance to Win Your Trust

We understand it’s a big decision: choosing someone to trust with your car. It’s a major part of your life and livelihood. But if you give us a chance, we are sure that you will see how we stand out from other shops in Aurora. You will be happy to put your car in our hands—and you’ll be glad you did when you get it back, on time, for the agreed price, with repairs done right the first time.

To learn why you should choose Accurate Auto Body for your car, please contact us today.

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