Archive for the ‘Client Feedback & Experiences’ Category

August 2014 Customer Comments & Feedback

Posted on: September 4th, 2014 by Accurate Auto Body Repair No Comments

Accurate Auto Body Collision Repair Services provides the best auto body shop experience in Aurora, Colorado. We love hearing from our clients and here are some of the comments they have shared with us during the month of August:

  • “I visited several other auto body shops before choosing Accurate Auto Body. I chose this shop because the people were very friendly and accommodating from the moment I walked in the door through the very end. The repair, specifically the paint job, they did to my car looks like the original. I could not have been happier by choosing Accurate Auto Body and I would recommend them to anyone!” –Jewbert C.

 

  • “Everyone at Accurate Auto Body offered good suggestions for the cosmetic work I had done on my car.” –Liz G.

 

  • “From the beginning, the staff at Accurate Auto Body was courteous, friendly, helpful and accommodating. The quality of work is excellent and met and even exceeded my expectations and I have recommended this company to several neighbors and will continue to do so.” –Charles K.

 

  • “I’m a repeat customer of Accurate Auto Body. It’s always a pleasant experience and they always do a top notch job.” –Michele G.

 

  • “I am happy with the quick turn and fast results from Accurate Auto Body.” –Lisa R.

 

  • “The repairs took my breath away. It looked like a brand new car! I’ve never had such a wonderful experience with a body shop.” –Phyllis S.

 

  • “I wish I could give each and every one at Accurate Auto Body a high give and a hug. They were great from beginning to end. I couldn’t think of one thing to improve upon their performance. They certainly have the right formula for getting the job done well and keeping the customers happy. I was thrilled with my experience. Did I say I was happy?” –Emma H.

 

  • “Accurate Auto Body does great work and keeps the customer in the loop.” –Billy S.

July 2014 Customer Comments & Feedback

Posted on: September 4th, 2014 by Accurate Auto Body Repair No Comments

Accurate Auto Body & Collision Repair in Aurora provides the best auto body shop experience in Aurora, Colorado. We love hearing from our clients and here are some of the comments they have shared with us during the month of July:

  • “Everyone at Accurate Auto Body was extremely friendly and helpful. I would highly recommend this shop to my friends and family.” -Dianne B.

 

  • “The service rep at Accurate Auto Body explained all the repair details and timeline. The car was delivered as promised. I am very satisfied with Accurate Auto Body.” –Andra B.

 

  • “Accurate Auto Body is the greatest! Thank you for also cleaning the interior of my car. This was a fantastic surprise.” –Sheila C.

 

  • “I’m a repeat customer of Accurate Auto Body. It’s always a pleasant experience and they always do a top notch job.” –Michele G.

 

  • “Accurate Auto Body was great. They went above and beyond any company we have ever dealt with. We never had to use an auto body shop before, but we will highly recommend Accurate Auto Body to our friends.” –Warren H.

 

  • “I felt welcome when I first walked into Accurate Auto Body. They explained the procedures thoroughly and asked if I had any questions. They really listened. They also helped accomplish a rental car at a time when rental fleets were depleted by a large hail storm in the area. And they beat their predicted timeframe by 4 days. Great work!” –Richard M.

 

  • “I would definitely recommend Accurate Auto Body. They are very easy to work with and very honest.” –Barbara P.

 

  • “Extremely friendly people at Accurate Auto Body.” I would highly recommend this body shop in the future.” –Yuriko S.

February 2014 Customer Comments & Feedback

Posted on: March 10th, 2014 by Accurate Auto Body Repair No Comments
Accurate Auto Body provides the best auto body shop experience in Aurora, Colorado. We love hearing from our clients and here are some of the comments they have shared with us during the month of February:
  • “I was leery, since they were not the dealership that I get everything done at. They truly changed my perspective. Awesome work!” -Meg D.

 

  • “I dropped my car off on January 30th and was told it would probably take until the 17th of February to fix my car. It was finished on the 13th! I was highly impressed by the work done on my car at Accuarte Auto Body. I would definitely use them again in the future!”-Elijah E.

 

  • “We were satisfied with our experience and the results.”-Jeff L.

 

  • “Everyone at the shop was very professional. The best service ever – I felt like royalty.” -Bennie M.

 

  • “I was very satisfied with the paint refinish. It blends in with the exact color of my car even though it has faded over time. I was kept in the loop through the entire process and never felt that any of my questions were stupid. Exceeded expectations by nearly two weeks.” -Sandra M.

 

  • “Everyone was pleasant and prompt to answer questions.” -Verna M.

 

  • “Every person I met or spoke with at Accurate was friendly, professional, and helpful. It took a bit longer than expected but that was no fault of Accurate. It took longer because the Geico agent had to do a re-assessment and that added a few days. I was so impressed with how the people at Accurate kept me informed every step along the way. I was pleased with Accurate Auto in all aspects of their service. They made an unpleasant situation much easier to deal with. They answered all my questions and guided me through every step of this procedure with kindness and professionalism. Thank you!” -Carla R.

 

  • “The vehicle looks better now than it did when it was brand new. The staff was extremely professional and helpful.” -Horst S.

 

December 2013 Customer Comments & Feedback

Posted on: January 7th, 2014 by Accurate Auto Body Repair No Comments
Accurate Auto Body provides the best auto body shop experience in Aurora, Colorado. We love hearing from our clients and here are some of the comments they have shared with us during the month of December:
  • “The staff was very friendly. The service was very fast.” -Sadie A.

 

  • “I am a repeat customer at this shop. Accurate employees are always professional and courteous. I absolutely would recommend this shop to others and I already have.”-Beverly B.

 

  • “I’ve used Accurate Auto Body several times and they are awesome! The job is always perfectly done.”-Catherine C.

 

  • “Accurate Auto Body did a great job and I will continue to use them when I need repairs.
    .”-Nathan D.

 

  • “I was very pleased with the way Accurate Auto Body repaired my car. It was a very pleasant experience.” -Robert D.

 

  • “Accurate Auto Body was fantastic. I got a homemade cookie when I went in to get my car repaired. Keep it up Accurate Auto Body!” -Samantha D.

 

  • “The service at Accurate Auto Body was great!” -Virgina G

 

  • “Thanks for the great work on my car! I will be recommending Accurate Auto Body to a friend in the future.” -Alicia K.

 

  • “My car looks and drives like new. Accurate Auto Body got everything done in a timely fashion.” -Rebecca R.

 

  • “The staff at Accurate Auto Body is very friendly. I appreciated all the follow-ups and they were extremely helpful, thorough and honest.” -Kelly S.

 

  • “Thanks for doing the job so fast.” – Deanna S.

 

  • “I am 150% satisfied with the work that Accurate Auto Body did on my car.” -Tigise T.

 

  • “Accurate Auto Body’s shop personnel was extremely patient and kind regarding my high level of expectations. They are the only shop that I would recommend to others. I am extremely satisfied with the paint refresh. Great shop!” -Newton V.

 

 

 

September 2013 Customer Comments & Feedback

Posted on: October 10th, 2013 by Accurate Auto Body Repair No Comments
Accurate Auto Body provides the best auto body shop experience in Aurora, Colorado. We love hearing from our clients and here are some of the comments they have shared with us during the month of September:
  • “I just wanted to say how much I appreciated the assisted I received at Accurate Auto Body. I was on my way to dinner when I damaged the undercarriage of my car resulting in a part dragging on the pavement. I needed some help right away. I drove straight to your shop and I was assured that it would be looked at immediately at a very affordable service charge. And poof! Just like magic, your very, very special staff fixed my undercarriage and sent me on my merry way. It has been a long time since anyone had given me a kind deed. I will always remember Accurate Auto Body for any of my future car needs. Thank you for making my evening” -Toni M.

 

  • “On August 30th, my son, unfortunately, made a mistake while driving and totaled my car. My insurance company gave me the names of 5 auto body repair shops in my area. I spoke with 3 of the 5 and I ended up going with Accurate Auto Body because of Tammy’s incredible customer service and knowledge. Originally, I had no idea my car was totaled. And, as this was my first experience with auto body repair, I was quite skittish and concerned. While Tammy had to give me bad news, it didn’t feel as crushing and cold as it might. I trusted that Tammy had done everything she could to help me and keep me informed. Basically, Tammy created a trust with me as a customer. I hope you realize what a valuable asset Tammy is to your company. Please take good care of her! And, while I sincerely I hope I never need auto body repair services in the future, if I do, it’s Accurate Auto Body that I will call.”-Tina G.

April 2013 Customer Comments & Feedback

Posted on: May 10th, 2013 by Accurate Auto Body Repair No Comments

Accurate Auto Body provides the best auto body shop experience in Aurora, Colorado. We love hearing from our clients and here are some of the comments they have shared with us during the month of April:

  • “I’ve used this company for years and they are the most professional, ethical and honest facility around.”
    -Elizabeth E.

 

  • “I would never take my vehicle to any other auto repair facility. They are great.”
    -Marian H.

 

  • “I was totally treated in a friendly, professional and helpful manner. I am very pleased with your service and will recommend you any time I have the opportunity. Well done job, thanks.”
    -Paul M.

 

  • “My car looks brand new, even the stripe! First class paint job, perfect blending. I needed a new side mirror and casing and again, my 13 year old car looks brand new. All employees were very friendly and professional, especially Jim, who was very helpful. My car was ready a day early which meant I didn’t have to rent a car for the full time. Doing business with Accurate Auto Body proved to be a very pleasant experience and I was very pleased with their work, their service and the kindness of all the employees. Thank you for a job well done. I absolutely would recommend them because of their great work. It made me love and appreciate my Camry much more.”
    -Cheryl S.

 

  • “The service was great. I was impressed.”
    -Pete T.

 

  • “Jim is a nice guy and I trust him. The shop was excellent.”
    -Anil T.

 

  • “The staff members were very professional. I was satisfied with the service.”
    -Bob C.

How I (or I should say how my dad) Wrecked My Car!

Posted on: February 24th, 2012 by Accurate Auto Body Repair No Comments

Everyone remembers their first car and their first car accident. Those are two very unforgettable moments in your life that tend to stick with you.

The night of my 16th birthday, my parents surprised me with a very small jewelry box. I was so excited to see the necklace they had gotten me. I opened my “necklace” and to my surprise, there was no necklace, but instead two of the most beautiful keys I had ever seen in my life. Keys to my very first car! I ran to the garage and found a shiny red two-door Dodge Neon. It was perfect!!

I had not tested for my license yet, so it was decided that my dad would instead drive my car to my birthday dinner the night I got my new car.  It was a perfect snowy February evening in Colorado, made even more beautiful through my Dodge Neon windows.

We went to my favorite restaurant and had a great time. When we walked outside to make the drive home, my car was nowhere to be found. My heart sank into my stomach and the panic set it. Someone had stolen my car before I even had the chance to drive it!  After a few minutes of panic and investigating, we saw tire tracks from where my car was originally parked to where my car was now sitting on the other side of the parking lot. There she was!  My car is a manual, and it turns out when my dad parked the car, he didn’t pull up the emergency brake.  Apparently the combination of fresh snow and no emergency brake had caused my car to slide down the hill right between two cars!  The first accident in my car and I wasn’t even driving!  All three cars were damaged, but fixable.

We can laugh about it now, but I was one un-happy girl! What a fun story to have as a memory. My first car and first accident all in one night!

Accurate Auto Body Shop Review: My First Impression

Posted on: November 23rd, 2011 by Accurate Auto Body Repair No Comments

My First ImpressionI first walked into Accurate Auto Body shop in Aurora about six months ago.  I had no preconceived notions as to what this shop would be like, but figured it would be pretty much like any other auto repair shop.  This was not at all the case.

 

Immediately upon entering, Tammi walked around the counter to shake my hand and greet me – what a warm, welcoming and very unexpected way to start my visit!  She was so friendly, and offered me fresh coffee.  Jim and Tammi gave me a tour of their entire facility, explaining the difference between their system and other auto body shops, allowing me to see and understand why they are able to have such fast turn around times.  They have auto repair and consulting down to a science.  The flow of the shop is incredible, everything is organized and everything has a set flow and process.  It was easy to see that they really do stand apart from regular repair shops.

I had a great first impression of Accurate Auto Body, and throughout the entire process, they far surpassed my expectations.  This is a great shop with a great team of people, who are really just great people to do business with.  I will definitely go back for all my auto repair needs!

Share Your Accurate Auto Body Experience and Feedback!

Send us an email at tammi.lamers@accurate-autobody and tell us your Accurate Auto Body experience!  Selected entries will be featured on our site!

My First Car Accident!

Posted on: November 21st, 2011 by Accurate Auto Body Repair No Comments

My first car accident occurred at the ripe old age of 16, and fortunately nobody but myself and my car were involved.  Actually, make that myself, my car, and a set of railroad tracks…yikes!

I was driving home from the drive-in movie theater, trying to hurry to make my curfew!  This drive-in theater was on the absolute outskirts of town, located in an area I was very unfamiliar with.

This was well before the age of smart phones, back when getting lost meant actually getting lost.  I knew I was driving in the wrong direction, so when I saw a road up ahead, I decided it was the perfect opportunity to turn around. Well, my night blindness was in full force, because this was not a cross street, but rather a rail road crossing.  On either side of the road, the rail road ties were no longer level with the street, but actually a good two feet off the ground.  Because I took the turn so quickly, I was halfway over the ties before I could react and reverse out.  This was unfortunately much too late to save the underbelly (I’m clearly not auto savvy!) of my tiny little Toyota Celica.

I resumed my drive, and noticed that as I was pulling onto my street, the ride got very bumpy.  I pull into my driveway, and notice that two of my tires are completely shredded.  Thinking this was the extent of it, I went in and faced the parental fire.  They were surprisingly understanding, but had said I would have to pay for new tires with my own money.  So the next day I hunted down and purchased two tires and brought them home to put on the car.  Once this was done, I got in my car for a test drive.  As soon as I accelerated, it became apparent that there was much more wrong with my car than the tires.  It wouldn’t accelerate past maybe 15mph, even when flooring it.  This happened several times, until I gave up and went in to explain to my parents the tragedy.

Long story short, after we got the car to a auto body repair shop, it ended up being totaled.  It was an awful experience at the time, but a laughable story 15 years hind site.  Lesson learned: wear glasses at night, and don’t get lost!!

Share Your Best Car Accident Story!

Email us at tammi.lamers@accurate-autobody.com and we’ll post your story!