Focus On Your Service System
At Accurate Auto Body shop in Aurora, CO, we care about making our clients happy. Our Focus On You Service System™ is our personal promise to you that we will always
Treat each guest with the utmost amount of respect and do everything we can to make you feel special.
We believe in old-fashioned service where you value the relationships you make. We want to know our guests and to make them feel at home We make it our business to remember you by name, to know your car, and to be completely familiar with your special circumstances.
Make sure you are comfortable in our warm and welcoming environment.
When you walk through our doors, you will be recognized and greeted as our valued guest. Our guest lounge is clean and comfortable, with fresh hot coffee always ready for you. We are always professional, caring, and listen to exactly what our guests want.
Provide you with Guaranteed Pricing.
With our unique process, once your vehicle is in the shop we methodically uncover all the layers of damage and provide you with the true full cost of repair. By using the system we have in place, we are able to let you know the actual cost, and this will be a firm cost. The industry standard is to guess at what the damage to your vehicle is: we don’t guess. After our unique evaluation process is complete, you will know the cost with zero surprise later.
Provide you with Guaranteed Completion Dates.
Our system is designed so that after evaluation we will tell you parts availability and give you the exact completion date – this is a date you can count on. Our process was designed to not guess. After full evaluation, parts availability research, and insurance company approval – we will give you a firm completion date.
Explore and educate you on all of your options.
We will take the time to listen to your situation, develop a plan, and offer options. We are here to meet the needs of our clients and their expectations. We want you to be aware of all your choices – insurance, no insurance, self-pay, etc. With our knowledge of options available, we can help guide you and eliminate unnecessary steps from the process.
Receive faster turnaround times.
We are absolutely not traditional when it comes to turn around times. We are continually improving the method of repairing vehicles. Our system is about one thing: meeting client’s needs – and we are here to make sure you get the highest quality repair at a fair price in the least amount of time possible.
Fix it right the first time.
By utilizing our professional team of experienced technicians and our unique system, we are always able to fix it right the first time. We have a culture of accountability and continuous improvement based on quality standards. We are constantly improving our built in qc measures through ongoing training and maintaining our Toyota Factory Trained standards.
Work completely around your schedule.
We know you didn’t schedule an accident in your life; we want to schedule time to provide you all of the guidance you need, because we know your life can’t stop because of an accident. We understand how inconvenient a car accident is, and we want to make it convenient for you. You can simply call or email us and we will do our very best to accommodate your schedule.
Provide Insurance Claims Coordination.
Insurance claims are our specialty. Our team knows exactly how to get through the red tape and get your claims moving.
